Online banking is the fastest, most convenient way to access all of your accounts. We have made it quick, simple and FREE for you to start banking online.
How do I view my mortgage account detail?
To access your mortgage account detail, login to your online banking account at myNYCB.com and follow these steps:
From the “Accounts Summary” screen, choose the Home Loan you would like to view. The resulting “Account Activity” screen displays the following:
Borrower and Account Information
- Borrower & Co-Borrower Details
- Property and Mailing Address Details
- Phone Numbers and email addresses
- Original and Current Loan Balances
- Prior Payment History
- Next Payment Details including:
- Next Payment Due
- Principal and Interest amount
- Total Amount Due
- Late Charge Date
- Interest Paid this year and prior year data
- Tax & Insurance Information
- Escrow Analysis Information
- Mortgage Insurance Information
How do I view my mortgage account history?
From the “Account Activity” screen, click the “Account History” button and view up to six months of payment history.
How do I make an online mortgage payment?
You can click the “Make a Payment” button from both the “Account Activity” screen and within the “Payment Information” section. A “Make a Loan Payment” window will open and provide instructions on providing the required information. The online mortgage payment service is FREE, although you should be aware of the required processing times.
Provided you successfully submit your one-time payment request prior to 8:00 pm Eastern Time on a banking day, your loan account will be credited with your payment as of the date you enter in the “Post my Payment on the Following Date” space on the account activity page. However, requests by you to post your payment on a non-banking day or requests for same day payment made after 8:00 pm Eastern Time on a banking day will be credited to your loan account on the next banking day. Your financial institution may not reflect this transaction on your deposit account for up to two (2) business days after the request is sent to your financial institution for a transfer of funds.
How do I view my mortgage statement online?
Receive your mortgage statement sooner, reduce clutter and never misplace a statement. View your mortgage statement, escrow analysis statement (when available) and 1098 annual tax interest statement (when available) online.
Follow these simple steps to view your mortgage documents online:
From the “Account Activity” screen, click the “View e-Statement” button. A new window will open that displays all the available documents for viewing.
How do I stop receiving paper statements?
Stop delivery of your paper statement with a click of your mouse. Click on the “Go Paperless” button and a new window will open with instructions on enrolling in this service. Each month, we will send you an email reminder when your statement is available online.
How do I request an online mortgage loan payoff quote?
Select the “Payoff Quote” button and a new window will open with instructions on receiving a payoff quote via fax or mail.
What other services are available online?
On your loan account screens within Online Banking, select the “FAQs” and “Forms” buttons to receive answers to Frequently Asked Questions, as well as commonly requested forms.